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At KLOTH & CO, we make returns easy! If you are unhappy with your order, we will generate a return label to postmark your return within 15 days of the delivery date. We'll even cover the cost of your return shipping! Please send an email to or visit our Initiate A Return page. 


You have 15 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. Once approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.